PROVENASign In

Privacy Policy

Last updated: 11/22/2025

PROVENA ("us", "we", or "our") operates the PROVENA website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, especially the assessment forms and account registration, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Age
  • Data related to your education, work experience, and language skills

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. Use of Data

PROVENA uses the collected data for various purposes:

  • To provide and maintain our Service
  • To provide the core functionality of our AI-powered recommendation engine
  • To create and manage your user account
  • To notify you about changes to our Service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

3. Data Storage

Your data, including personal information, is securely stored using Firebase, a service provided by Google. We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

4. Disclosure of Data

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

5. Your Data Protection Rights

If you are a registered user, you have the right to access, update, or delete the information we have on you. You can access and update your personal information within your profile dashboard.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@provena.com.